Client Profile

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It is impossible to walk through the main markets of Kumasi, Techiman and Accra without meeting the smiling faces of our clients. The branch openings in Accra and Techiman in 2005 presented grand opportunities to gather with our clients publicly and listen to their stories firsthand.

What we learned continues to amaze us and all those privileged to hear. Transformation truly occurs in every part of their lives (and through them, ours as well).

The vast majority of our clients are women. This is so not only because of the types of business activities in which they engage but also because repayment rates among women are generally higher and the impact of giving a small loan to a woman is often much greater at the household level. Our clients typically hear about us by word-of-mouth and often from fellow church members and other social organizations. As a basic requirement, new clients are expected to have a functioning business. These entrepreneurs are often operating with very little working capital and a small first cycle loan often enables them to more than double their inventory.

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The large majority of our clients (an estimated 60-70%) are petty traders, about 20% are engaged in production and manufacturing businesses (e.g. caterers, tie and dye producers) and about 10% are engaged in the service sector (e.g. hair dressers, drivers, etc). only a very small percentage (2-3%) is engaged in agriculture due mainly to our current presence in urban communities.

Our clients generally have very little formal education. Statistics suggest that about 35% of our clients are illiterate and less than 5% have completed high school. An estimated 60-65% of our clients are also single parents and just over 5% are widows. Selected interviews of female clients who are married suggest that they often contribute as much as 80% to the total household income and therefore cover the majority of the household costs including water and electricity (if available), school fees, food, and general maintenance of their homes.

In an effort to reach the poorest of the economically active poor, we offer among the smallest initial loan sizes of any formal financial institution in Ghana. A four month loan from us can start at only GH¢ 70 (about US$77). Such a loan, however, is often enough to help someone find their way beyond subsistence living. The impact is also often more than economic. Such a loan may mean more food on the table at home, more children who are attending school, increased empowerment and better health. The impact is first on the individual who receives it but extends to the family, the community, and the society at large.

We are committed to understanding the impact our products and services have on our clients. Such understanding not only lets us know that we are achieving our social goals but enables the development of even more products and services specially tailored to meet the needs of the very poor. To this end, we have begun implementing a Client Impact Monitoring System designed to gather information in a systematic way that records the changes that occur in our clients’ lives.

It is our great pleasure to share with you here stories of real people that have been transformed through their own efforts and the work of Opportunity International’s partners in Ghana.

how can we help you?

Contact us at any Opportunity International Savings and Loans branch nearest to you for financial advices.

clientbanner

It is impossible to walk through the main markets of Kumasi, Techiman and Accra without meeting the smiling faces of our clients. The branch openings in Accra and Techiman in 2005 presented grand opportunities to gather with our clients publicly and listen to their stories firsthand.

Client Profile

What we learned continues to amaze us and all those privileged to hear. Transformation truly occurs in every part of their lives (and through them, ours as well).

The vast majority of our clients are women. This is so not only because of the types of business activities in which they engage but also because repayment rates among women are generally higher and the impact of giving a small loan to a woman is often much greater at the household level. Our clients typically hear about us by word-of-mouth and often from fellow church members and other social organizations. As a basic requirement, new clients are expected to have a functioning business. These entrepreneurs are often operating with very little working capital and a small first cycle loan often enables them to more than double their inventory.

The large majority of our clients (an estimated 60-70%) are petty traders, about 20% are engaged in production and manufacturing businesses (e.g. caterers, tie and dye producers) and about 10% are engaged in the service sector (e.g. hair dressers, drivers, etc). only a very small percentage (2-3%) is engaged in agriculture due mainly to our current presence in urban communities.

Our clients generally have very little formal education. Statistics suggest that about 35% of our clients are illiterate and less than 5% have completed high school. An estimated 60-65% of our clients are also single parents and just over 5% are widows. Selected interviews of female clients who are married suggest that they often contribute as much as 80% to the total household income and therefore cover the majority of the household costs including water and electricity (if available), school fees, food, and general maintenance of their homes.

In an effort to reach the poorest of the economically active poor, we offer among the smallest initial loan sizes of any formal financial institution in Ghana. A four month loan from us can start at only GH¢ 70 (about US$77). Such a loan, however, is often enough to help someone find their way beyond subsistence living. The impact is also often more than economic. Such a loan may mean more food on the table at home, more children who are attending school, increased empowerment and better health. The impact is first on the individual who receives it but extends to the family, the community, and the society at large.

We are committed to understanding the impact our products and services have on our clients. Such understanding not only lets us know that we are achieving our social goals but enables the development of even more products and services specially tailored to meet the needs of the very poor. To this end, we have begun implementing a Client Impact Monitoring System designed to gather information in a systematic way that records the changes that occur in our clients’ lives.

It is our great pleasure to share with you here stories of real people that have been transformed through their own efforts and the work of Opportunity International’s partners in Ghana.

how can we help you?

Contact us at any Opportunity International Savings and Loans branch nearest to you for financial advices.